FAQs

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Which L.A. County communities are considered adversely impacted by the digital divide?

L.A. County communities where 20.1% to 100% of the households lack internet access are considered adversely impacted by the digital divide.  To view an interactive map of these communities, visit the Delete The Divide website and on the homepage click on the box that reads “Click Here to See the Divide”.

What are the membership benefits?
The benefits of being a member of Delete The Divide include:
  • It’s free to join
  • Direct access to FREE online self-paced training courses
  • Guidance and technical support
  • Learn about different technologies
  • Develop usable tech skills
  • Earn a technology certification at no cost
  • Participate in conferences, tours, ceremonies and special events
  • Opportunities for mentorships, academic scholarships, paid internships, and job placement
  • Access to additional services to help keep youth/young adults on track to successfully complete course work
  • Shadow a professional who is in the career that matches your interest
  • Increase opportunities for an exciting career in technology and more
Is there a membership fee?
No, membership is free.
What are the eligibility requirements to become a member?
To become a Delete The Divide member, you must meet the following criteria:
  • Must be age 12 to 24 years old
  • Live in the County of Los Angeles
  • Reside in an underserved community with minimal or no internet access
How do I sign-up?
Youth and young adults can submit an interest card online by clicking the gold “Sign-Up” button at the bottom right corner of the screen.
Do I need to have a computer and internet access?
Yes, a computer or laptop and internet access is needed to participate in self-paced online courses and certain virtual events. If a member is in need of a computer device, Delete The Divide will provide information on available resources to access computer equipment at no cost or substantially reduced rates.
Do I need parent/guardian permission to enroll?
Parents/Guardians will be required to sign appropriate forms for all youths under the age of 18 years old. Parents are encouraged to help their youth stay committed to completing the selected pathway.
What is the “digital divide”?
The digital divide is the economic, educational and social inequalities between those who have computers and internet access and those who do not. 
Why is addressing the digital divide important?
Access to reliable internet service and digital literacy is essential for receiving basic services (i.e., food, medical care, education, etc.,) and for conducting a viable business by marketing through the internet/social media and conducting transactions through e-commerce. When a segment of society is denied access to the digital world based on their socioeconomic class all of society suffers not only from the injustice it creates, but also for the untold loss and untapped potential that will never be realized.
What is Delete The Divide?
Delete The Divide is an initiative led by the County of Los Angeles to empower youth, young adults, and small businesses in underserved communities who are adversely impacted by the digital divide. Partnerships have been established with public, private, academic, and community-based organizations to unify efforts in ensuring that members have direct access, training and support services in modern technologies. The coalition of partners will provide existing programs, services and resources to connect youth, young adults and small businesses to opportunities in technology that enable pathways to personal development and economic growth. Youth and young adults can shift from being tech consumers to tech creators and small businesses will be assisted with technologies to enhance their operations and delivery of products and services.
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